Terms, testing & returns

Terms as adopted by the board on 2026-10-28 (process v1 step 7): 30-day returns windows, 90-day warranty.

How we test

Every part we sell is tested before it is listed - never after you buy it. Each part is pulled from a donor TV, then tested by the method for its type: boards are powered and run in a working TV of the same brand family (power supplies are load-tested on the bench first, then run in the TV), Wi-Fi modules must join a network and stream, IR boards must answer a remote at distance, and stands are checked against the model they fit. A part that fails any step is never listed. Each listing states the part's tested status and the TV models it fits, and every part's test is logged against its record before it goes on sale.

Returns & warranty

• If a part arrives dead or fails on first install, contact us within 30 days of delivery for a replacement (if we have one) or a full refund including shipping.
• Returns for other reasons (wrong part ordered, changed mind) are accepted within 30 days; the buyer pays return shipping, and the part must come back in the condition it was sent.
• Every returned part is re-tested when it arrives. A part that passes its full test again is refunded/restocked on that result; a part that fails is refunded under the DOA term above when the failure is ours.
• Parts damaged in return transit by inadequate repacking, or returned with boards swapped or components removed, are not refundable.
• Warranty: every part is warranted to work as tested for 90 days from delivery. If it stops working in normal use in that window, the DOA terms above apply.